[Tsinghua-NC] Account manager/Business analyst position at a leading IT outsourcing company open for hire

Dear all,

Here is an attractive job opening at my friend's company. For those who are passionate about account management and biz dev in IT industry, please contact me directly.

xiao_wang515@yahoo.com

Thanks!

Xiao

A leading IT Outsourcing company is looking for a passionate and professional account manager/business analyst to help manage customer relationship, projects and business development.

 

Responsibility

1.       Manage relationship with key person of client. Meet with customers on regular basis to collect service feedbacks.  Propose and drive the solutions to resolve customer concerns. Effectively manage  client's expectation.  Involve in negotiation with client.

2.       Work may require to be hands on involved in project delivery.  Be able to play project manager or business analyst role who will engage with customer and to clarify business requirements, propose solutions, negotiate delivery schedule, report delivery status, escalate problems, to clients, and oversee the overall customer engagement satisfaction.

3.       Responsible for developing new business in existing account.

4.       Responsible for developing new account in Bay Area and potentially West Coast

5.       Participate in the discussion of key account strategy.

6.       Participate in commercial negotiation, balance both parties' benefits to reach Win-win partnership

7.       Control the terms of pay back according to contract.

8.       Job may require to coordinate with China offshore team on successful delivery

 

Requirements:

1.        Excellent communication skills.  People person.  Fluent in English writing and oral.  Known Chinese is a plus. 

2.        Self-driven and self-starter.  People with demonstrated leadership and active member in social committee, school student union, and social network is preferred. 

3.        2~5+ year industry experience required.  Person with IT background who is interested in exploring business skills and opportunities is welcome.   Or candidate who has business, sales, or similar background.   

4.        Deep understanding on trend of software/technology industry.  Interested in technology.

5.        Based at Bay area.

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